Delivering five-star parking experiences to hotel guests across North America.
As respected providers of hotel parking and transportation services for over 55 years, we understand that a hospitality business’ success pivots on just that — hospitality.
This simple mantra drives our distinct and systematic approach to managing hotel parking operations from coast-to-coast. As stewards of the first and last moments of the guest experience, we work tirelessly to mirror the same immaculately honed service standards of the hotel operation itself.
Consistent, high quality customer service. Well-trained, well-dressed staff. A safe, immaculately kept setting. These are all the surest ways to deliver a seamless and positive experience for guests that encourages brand loyalty and keeps them returning for years to come.
Impark understands the demands of busy hotel operations, the need to maintain space for guests, and the opportunity to lift bottom-line results by allocating surplus space to short-term and monthly parkers.
While guest service is, and always will be, paramount to our operations, Impark’s expertise in managing parking inventory ensures optimum space allocation and provides additional financial results for hotel owners and managers.
Impark’s approach to parking management is tailored to each client’s needs and service objectives. We work hard to ensure that our team members are true representatives of your brand, continually aspiring to fulfill your vision for your hotel and its parking facilities.
Procure personnel trained to Ritz-Carlton and Disney Institute–inspired “white-glove” service standards.
Avoid on-site congestion and sluggish ingress/egress patterns with proactive capacity management.
Strengthen the security of your parking revenue by eliminating outdated, paper-based parking validation processes.
Help travelers get to their terminal on time and in comfort with a suite of GPS-enabled shuttles.
Provide a first-class service that facilitates the safe, efficient, and timely movement of travelers.
Access real-time lot data, enhance data security, and provide streamlined payment options with our technological solutions.
Keep up appearances with power sweeping and washing, line painting, litter pickup, waste removal, and more.
Discover the latest developments in hotel parking management via our industry-leading blog.
Speak to a hotel parking expert today.