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Customer Experience
By Josh Gianotsos I have a confession: I’m a parking professional, and I need to take a hike. Shockingly, I find myself encouraging prospective clients to take a hike, too. Because the simple act of taking said hike (though perhaps more accurately described as a pleasant, leisurely walk) through your parking assets is an essential...
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By Paul Kobylnyk Missed Part 1? Read it here. Choosing a monthly parking spot used to be easy for commuters. They’d find a facility close to their destination, park, and they were good to go. Easy, right? But these times, they are a-changin’. The parking industry has evolved into a multi-faceted marketplace — one that...
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By Paul Kobylnyk Choosing a monthly parking spot used to be easy for commuters. They’d find a facility close to their destination, park, and they were good to go. Easy, right? But these times, they are a-changin’. The parking industry has evolved into a multi-faceted marketplace — one that now extends beyond product to unequivocally...
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Imperial Parking Canada Corporation (Impark Canada) is pleased to announce the first implementation of the Dynamic Symbol of Access (DSA) at an Impark-managed parking facility. An invitation-only painting event took place in Toronto on May 1 to commemorate the initiative’s successful launch. A Symbolic Change As reported on February 28, 2018, Impark Canada is working...
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Imperial Parking Canada Corporation (Impark Canada) is proud to announce its collaboration with The Forward Movement, a Canadian advocacy group campaigning for the support and adoption of the Dynamic Symbol of Access (DSA). To advance its work with The Forward Movement, Impark will adopt the DSA as standard for all new facility painting projects in...
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106,000 customers, 8,300 cars, 260 employees, 22 lots, 3 stadiums, three cities, one day. The Challenge On May 17, 2017, three stadiums in the San Francisco Bay Area simultaneously held a series of major events. AT&T Park, Avaya Stadium, and Levi’s® Stadium squeezed a number of music, sports, and community events into only 11 hours...
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